Does IT matter for work meaningfulness?: Exploring the mediating role of job crafting

Purpose This study aims to investigate how technology characteristics facilitate employees' work meaningfulness through job crafting. Design/methodology/approach applies the survey method and collects data from 357 Chinese participants with experience of using information (IT) at work. Findings Technology (i.e. reconfigurability customization) enable employees craft their jobs, contributing meaningfulness. Research limitations/implications It remains be seen whether findings can generalized other cultural contexts. justifies positive effects IT but does not take into consideration factors that might thwart Practical implications is merely a tool. contextual component strongly conducive cultivating However, itself cannot directly lead Instead, its contribution crafting matters. Originality/value The literature on downstream impact has yet consider value for verifies linking mechanism between